Refund Policy
Our Commitment to You
At Bhajani.in, we strive to provide the highest quality products and customer service. Due to the nature of our food products, we cannot accept returns or exchanges. However, if there is an issue with your order, we are here to help.
Eligibility for Refunds
Refunds are only applicable under the following conditions:
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The order is not delivered.
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The product is delivered in a damaged condition with a broken seal.
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The product is not in a consumable condition (e.g., expired).
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How to Initiate a Refund
1. Contact Us:
Email our customer service team at bhajani.in@gmail.com with your order number and a description of the issue.
Please include photos of the damaged or expired product, if applicable.
2. Evaluation:
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Our team will review your request and determine eligibility for a refund based on the conditions mentioned above.
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If approved, we will notify you via email with further instructions.
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Refund Process
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1. Approved Refunds:
Once your refund is approved, we will process it within 7-10 business days.
A credit will automatically be applied to your original method of payment.
Non-Refundable Items
The following items cannot be refunded:
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Gift cards
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Sale items
Late or Missing Refunds
If you haven’t received a refund yet:
First, check your bank account or credit card statement.
Then, contact your credit card company or bank, as it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at bhajani.in@gmail.com.
If you have any questions about our Refund Policy or need assistance with a return, please contact us:
Email: bhajani.in@gmail.com
Address: Garage Line, Sector 20, Navi Mumbai, Maharashtra, 400614, India.
Phone: +91-9372660459