Return And Exchange

Introduction

At Bhajani.in, we are dedicated to providing the highest quality products and customer satisfaction. Due to the nature of our food products, we do not offer returns or exchanges. However, we have a clear policy to address any issues with damaged or non-consumable products.

No Returns or Exchanges

1. Food Products:

Due to safety and hygiene concerns, we do not accept returns or exchanges for food products once they have been delivered.

Handling Issues with Damaged Parcels

1. Damaged Condition:

If your order is delivered in a damaged condition with a broken seal, please contact us immediately.

2. Non-Consumable Condition:

If the product is not in a consumable condition (e.g., expired), please contact us for assistance.

How to Report an Issue
 

1. Contact Us:

Email our customer service team at bhajani.in@gmail.com within 7 days of receiving your order.

Provide your order number and a description of the issue.
Include photos of the damaged or expired product, if applicable.

Evaluation and Resolution

1. Review:

Our team will review your request and determine eligibility for a refund or other resolution based on the conditions mentioned above.

2. Resolution:

If approved, we will notify you via email and provide further instructions. Refunds will be processed within 7-10 business days and credited to your original method of payment.

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Learn More About Refund Policy

Contact Us

If you have any questions about our Return and Exchange Policy or need assistance with a damaged parcel, please contact us:

Email: bhajani.in@gmail.com
Address: Garage Line, Sector 20, Navi Mumbai, Maharashtra, 400614, India
Phone: +91-9372660459